Metamenu - Restaurant Management
Our solution provides a complete management system for your restaurant, combining both back-office functionalities and a customer-facing application. This system is designed to streamline your operations, enhance customer experience, and optimize overall efficiency.
Key Features:
- Mechanical: Each table can be equipped with a mechanical display device featuring four rotating wheels, each marked from 0 to 9. These devices allow your staff to set a unique 4-digit PIN for each table, which can be easily adjusted by rotating the wheels.
- Electronic: Alternatively, tables can be equipped with electronic display devices. These devices can display a 4-digit PIN that can be easily configured and updated through a digital interface.
- Your Own:You can find and produce your own option to display the QR code and the PIN to the customer using your printer or your own means.
- Function: Both mechanical and electronic devices serve to display a unique PIN for each customer and each table. The table has a fixed QR code, and this PIN refreshes with each table use, ensuring precise and secure table and customer identification.
Backoffice Management System:
- Configuration: The back-office platform allows you to configure the entire space, including table layouts and numbering, PIN settings, and QR code assignments.
- Order Management: Efficiently manage all orders received from the tables. Track order status, prepare and serve orders timely, and ensure seamless communication between kitchen and waitstaff.
- Menu Management: Easily update your menu items, descriptions, prices, and availability. Special offers and daily specials can be quickly configured and promoted.
- Reporting: Generate detailed reports on sales, inventory, and customer preferences. Use insights from these reports to make informed business decisions and improve operations.
Customer-Facing App:
- Menu Browsing: Customers can scan the QR code at their table to view the menu on their smartphones. The app provides detailed descriptions, images, and prices of menu items.
- Order Placement: Customers can place their orders directly through the app, selecting their desired items and customizing their orders as needed.
- Table Identification: The app requires the 4-digit PIN displayed on the mechanical or electronic device at the table to ensure that orders are accurately assigned to the correct table.
Benefits:
- Enhanced Efficiency: Streamline order management and reduce errors by automating the ordering process. Improve communication between staff and kitchen, and ensure timely service.
- Improved Customer Experience: Allow customers to browse the menu and place orders at their convenience, leading to a more enjoyable dining experience.
- Accurate Table Management: The combination of QR codes and PIN display devices ensures precise table identification, minimizing the risk of order mix-ups.
- Comprehensive Reporting: Gain valuable insights into your business operations with detailed reports, helping you make data-driven decisions to enhance performance.
How It Works:
Staff Configuration:
- Staff sets up each table with a PIN display device, either mechanical or electronic, configuring the unique 4-digit PIN for each table.
- QR codes are assigned and placed on each table.
Customer Interaction:
- Customers scan the QR code at their table to access the menu on their smartphone.
- Customers enter the 4-digit PIN from the display device to confirm their table and place their orders through the app.
Order Processing:
- Orders are received in the back-office system, categorized by table.
- Staff prepares and delivers orders efficiently, ensuring accurate service.